Guest Services
Throughout your stay, don't hesitate to reach out if you need anything through this chat. Our friendly staff members are available to assist you.
Host Recommendations
Download our guidebook here for recommended food and drinks in town, must-see sights, and unforgettable experiences.
Our carefully curated retreat is a space of tranquility to explore and take in the flavors and sights of Pai. Relax in the peace and privacy of your comfy bungalows decorated by local artists. Enjoy mountain sunsets from cool, spring-fed swimming ponds and seasonal fruit from our trees.
We are a 3-minute drive or a 10-minute stroll from the joys of Pai. The perfect balance of proximity and serenity. It’s a short drive to several waterfalls, hot springs, an elephant basecamp, beautiful hikes, and more!
Enjoy Your Stay
FAQ for Pairadise
General Inquiries
Is Wi-Fi available in the rooms?
Yes, we have Wi-Fi all over the Property. Wi-Fi name: Pairadise, Password: 123456789
Do you provide laundry services?
We don't have a laundry service on our property. However, here is a store you can contact to handle your laundry needs.
For detailed laundry services, click here
Are pets allowed in the hotel?
No, we don’t allow pets.
Can I store my luggage before check-in or after check-out?
Yes, you can store your luggage in our Reception area. We will bring it to your room as well, when it’s ready.
Is there a safe deposit box available for valuables?
We don’t have a safe box in the room, but you can keep your room locked when you are outside our property. If you have very important things that you need to keep safe, you can bring them to reception and we will keep them in our safe.
Facility-Related Questions
What are the check-in and check-out times?
Check-in time is 2:00 PM, and check-out time is 12:00 PM.
Do you have a swimming pool?
Yes, we have a swimming pool available for our guests.
Is there a gym or fitness center available?
No, we do not have a gym or fitness center available.
Are there any spa services offered?
Yes, we offer spa services including massages and facials. Please contact reception for more details.
Are there any strict rules in Pairadise?
We have a few rules to ensure everyone’s comfort and safety. Please refer to our house rules available at the reception.
Transportation & Logistics
How to get to Pai from Chiang Mai?
1. Bus (buy ticket at bus station: 150B; ticket price online: 200-250B)
2. Mini Van (Different companies charge different prices. Aya service: 250B)
3. Private taxi service. Here are three taxi contacts you can call to book a taxi:
Pasit: +66 97 972 3528 (Price: 2200B)
Toey Noah: +66 88 252 2223 (Price:2300B)
Mr.O (Pai Easy): +66 98 892 2864
We recommend that you plan your trip at least one day in advance, as the drivers are much busier than usual during high season.
Can you arrange airport or bus station transfers?
Bus and Minivan Tickets you need to arrange by yourself on site. If you need extra help with a taxi service, please contact us through the group chat and let us know in advance!
How do I get from the bus station to your place?
We offer a free pick up service from the bus station, please let us know if you need to be picked up. We encourage you to tip our lovely Thai staff to help them. If you enjoy walking and want to experience a nice walk from the city to our place, here is the shortcut from the bus station.
For detailed map, click here
Is there parking available at the hotel?
Yes, we have plenty of parking spots, also for cars.
Are there any nearby car rental services?
Yes, if you need a recommendation, please ask in our group chat.
Can I rent a bicycle from you or in Pai?
You can rent a bicycle in Pai. If you need a recommendation, please ask us.
Is there any taxi service in Pai?
Yes, Pai has a local taxi service, but Pai doesn't have a grab. If you need a taxi service, here are the taxi numbers that you can call:
Laoda: +66 93 547 7212
Mr.O (private taxi): +66 86 478 7690
Mr.O (Pai Easy): +66 98 892 2864
You can also contact the taxi driver if you are interested in a day/half day tour in Pai!
Can I rent a motorbike from you?
Yes you can! If you need one, please tell us online and the shop will deliver the scooter here. Here is the type of scooter you can choose and the information you need to rent a bike:
For motorbike types and prices, click here
For motorbike rental requirements, click here
Room-Related Questions
What types of rooms do you offer?
We have five types of rooms which all come with AC:
1. King bed cabins
2. Twin bed cabins
3. Garden view cabin
4. Superior Cabin
5. Family Cabin
Can I request a room with a specific view?
All Rooms have a beautiful View to our Lake.
Do you have rooms with balconies?
All Rooms have a private Balcony with a seat and hammock, where you can enjoy your time in your own cabin.
Are there options for non-smoking rooms?
All Rooms are non-smoking rooms. Smoking is only allowed on the Balcony.
Can I smoke in my cabin?
No, please smoke on the balcony and not in the room.
What amenities are included in the rooms?
Toiletries: Shampoo, Conditioner, Body wash & Soap. Towels: Bath towel, hand towel, face towel. Linens: Bed sheets, Pillows, Blankets. In-room Facilities: fan or air conditioning, some rooms have a mini-fridge, kettle. Technology: Wi-Fi access, charging ports. Services: Room service, daily housekeeping, concierge service, wake-up calls. Safety Features: Safe deposit box, fire extinguisher, smoke detector.
How often do you clean the room?
We clean the garbage on your balcony for you every day; every two days we clean your room and take out the garbage there; every three days we change your sheets. If you request an earlier clean up or you need new towels, please let our staff know and we will help you.
Can I clean and change the sheets every day?
Yes, if you need us to do that, please let us know in advance.
Food & Dining
Is there a restaurant on-site? What are the dining options?
Yes. We have a restaurant on-site, which is located next to our reception. We don’t sell any alcohol but we offer some healthy drinks. Our menu includes Breakfast, Thai style and Western style food for you to choose. If you need to eat in our place, please contact us on WhatsApp and ask for a menu.
Is there breakfast on the property & what are the options?
Yes, the breakfast is served in our restaurant area between 8:30am and 11am, which includes various options of Thai and western food & a coffee, tea or juice. Please let us know if you'll be joining us. You can order one day in advance before 10:00 PM. Please let us know when you'd like to eat breakfast.
What time does the restaurant area open?
8:00 AM to midnight.
Do you offer vegetarian or vegan meal options?
Yes, we do.
Can you accommodate special dietary requirements or food allergies?
Yes, please inform us ahead when you are ordering your food.
Are there any local restaurants you recommend?
Have a look in our PDF Guidebook & our “ Pai in a Week” Calendar for information around Pai.
Why do you offer only two bottles of water, can you offer more?
Dear Pairadise guest, we want to reduce the use of plastic, so we offer only two bottles of water in the room. We encourage you to refill the empty plastic bottle in our restaurant area. It's a complimentary service for each guest. If you still need extra bottles of water, you can pay 10B for each bottle.
Local Area & Activities
What are the must-visit attractions in Pai?
Have a look in our PDF Guidebook & our “Pai in a Week” Calendar for information around Pai.
How far is it to the Pai Walking Street?
It's 1.1 km, so around 15 min walk.
For detailed map, click here
Can you arrange transportation or tours to nearby sights?
Yes, if you are interested in a day or half day tour in Pai. Here are the taxi numbers you can call:
Laoda: +66 93 547 7212
Mr.O (private taxi): +66 86 478 7690
Mr.O (Pai Easy): +66 98 892 2864
Please send us a message in the group chat if you need any extra help.
Are there any hiking trails or outdoor activities nearby?
Have a look in our PDF Guidebook for information around Pai.
What's the temperature like in Pai?
- Cold season (Nov-Feb): 15-30°C (59-86°F)
- Hot season (Mar-May): Above 30°C (86°F), sometimes reaching 40s°C (over 100°F)
- Rainy season (Jun-Oct): Rainfall, 25-32°C (77-90°F)
From the end of October, Pai gets colder at night, so we suggest you to bring a jacket. During the coldest season, you may need a warm coat.